Personal Data Protection

PRIVACY NOTICE ON THE PROTECTION OF PERSONAL DATA

As Zeymer (referred to as the "Company"), we take the utmost care over the security of your personal data in accordance with Turkish Personal Data Protection Law No. 6698 ("KVKK"). This notice has been prepared to inform you about the purposes for which your personal data is processed, how it is protected and what your rights are.


1. Data Controller

Zeymer Ticaret
Address: Abdurrahmangazi Mah. Sancaktepe Ticaret Merkezi B Blok D 40 Sancaktepe İstanbul

E-mail: ismail.ciftcioglu@zeymer.com.tr
Website: www.zeymer.com.tr


2. Personal Data We Process

The following personal data may be collected in order to carry out our activities:

  • Identity details (first name, surname)

  • Contact details (telephone number, e-mail, address)

  • Order and payment details

  • IP address and website usage data

  • Shopping history, requests and complaint records


3. Purposes of Processing Your Personal Data

Your personal data may be processed for the following purposes:

  • Providing products and services and managing order processes

  • Carrying out payment transactions

  • Managing customer relations processes

  • Internal reporting, analysis and business development activities

  • Fulfilling legal obligations

  • Marketing and campaign notifications (where explicit consent is obtained)


4. Method of Collection and Legal Basis

Your personal data is collected by automated or manual means through our website, electronic forms, e-mail, telephone and shipping companies, on the legal grounds set out in Articles 5 and 6 of the KVKK.


5. Transfer of Personal Data

Within the scope of the KVKK and related legislation, and with the necessary security measures in place, your personal data may be transferred to the following persons and organisations:

  • Shipping companies (for delivery of products)

  • Banks and payment service providers

  • Official bodies within the scope of tax and audit obligations

  • Authorised public institutions and organisations (where legally required)


6. Your Rights Under the KVKK

Under Article 11 of the KVKK, by applying to Zeymer Ticaret you have the right to:

  • Learn whether your personal data is being processed

  • Request information if it has been processed

  • Learn the purpose of processing and whether the data is used in line with that purpose

  • Know the third parties in Türkiye or abroad to whom the data has been transferred

  • Request correction if the data has been processed incompletely or incorrectly

  • Request deletion or destruction within the conditions set by law

  • Request that these actions be notified to third parties

  • Object to analysis carried out by automated systems

  • Claim compensation if you have suffered damage


7. How to Apply

You may submit your requests under the KVKK by e-mail to ismail.ciftcioglu@zeymer.com.tr or in writing to our company address.

Application Address:
Zeymer

Abdurrahmangazi Mah. Sancaktepe Ticaret Merkezi B Blok D 40 Sancaktepe İstanbul

Your applications are concluded free of charge within 30 days at the latest. However, if the process requires an additional cost, a fee may be charged in accordance with the tariff set by the Personal Data Protection Board.

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