1. Introduction
At Zeymer we attach great importance to the privacy and protection of your personal data. The personal information you share when visiting our website at www.zeymer.com.tr is stored and processed in accordance with the applicable legislation.
2. Information We Collect
When you visit our website, we may collect the following information:
First name, surname, e-mail address, telephone number, delivery/billing address
Payment details (used only during the transaction; not stored in our system)
Technical data such as IP address, browser type, device information and visit duration
Order and shopping history
3. Use of Information
The personal data we collect may be used for the following purposes:
To process orders and deliver them to you
To carry out customer service processes
To inform you about campaigns, discounts and promotions (with your consent)
To improve the performance of our website and the user experience
4. Sharing of Information
Your personal information is not shared with any third party or institution except where legally required. However, it may be shared where necessary with:
Shipping companies
Payment infrastructure providers
Legal authorities
5. Data Retention Period
Your personal data is retained for the relevant statutory periods or for as long as the purpose of processing remains valid. Once the period expires, the data is securely deleted or anonymised.
6. Cookie Policy
Our website uses cookies to improve the user experience. Cookies are used to:
make navigation within the site easier,
remember your preferences,
analyse visit statistics.
You can delete or block cookies in your browser. In that case, however, some site functions may not work properly.
7. Security
Appropriate technical and administrative measures are taken to keep your personal information secure. Payment transactions are protected by an SSL (Secure Sockets Layer) certificate.
8. Your Rights
Under Turkish Personal Data Protection Law No. 6698 (KVKK) you have the following rights:
To learn whether your personal data is being processed
To request information if it has been processed
To request correction if it has been processed incorrectly or incompletely
To request its deletion or destruction
To request that third parties to whom it was transferred be notified
To object to analysis carried out by automated systems
To claim compensation if you have suffered damage
You may contact us to exercise these rights.
9. Contact
You may contact us using the details below for any questions, requests or complaints:
Zeymer
Address: Abdurrahmangazi Mah. Sancaktepe Ticaret Merkezi B Blok D 40 Sancaktepe İstanbul
E-mail: ismail.ciftcioglu@zeymer.com.tr
