{"id":17,"date":"2025-07-15T14:08:55","date_gmt":"2025-07-15T14:08:55","guid":{"rendered":"https:\/\/zeymer.com.tr\/?page_id=17"},"modified":"2026-10-24T23:01:18","modified_gmt":"2026-10-24T23:01:18","slug":"iade","status":"publish","type":"page","link":"https:\/\/zeymer.com.tr\/en\/iade\/","title":{"rendered":"\u0130ade ve Geri \u00d6deme"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17\" class=\"elementor elementor-17\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c788ee8 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"5c788ee8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b508ff7 elementor-widget elementor-widget-text-editor\" data-id=\"3b508ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"145\" data-end=\"422\">Zeymer olarak m\u00fc\u015fteri memnuniyetine b\u00fcy\u00fck \u00f6nem veriyoruz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnden memnun kalmad\u0131ysan\u0131z, sipari\u015f tarihinden itibaren <strong data-start=\"321\" data-end=\"331\">14 g\u00fcn<\/strong> i\u00e7inde iade talebinde bulunabilirsiniz. 14 g\u00fcn\u00fc ge\u00e7en talepler ne yaz\u0131k ki kabul edilemez.<\/p><p data-start=\"424\" data-end=\"443\"><strong data-start=\"424\" data-end=\"441\">\u0130ade \u015eartlar\u0131<\/strong><\/p><ul data-start=\"444\" data-end=\"596\"><li data-start=\"444\" data-end=\"530\"><p data-start=\"446\" data-end=\"530\">\u00dcr\u00fcn kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda ve yeniden sat\u0131labilir durumda olmal\u0131d\u0131r.<\/p><\/li><li data-start=\"531\" data-end=\"596\"><p data-start=\"533\" data-end=\"596\">\u0130ade i\u015flemi i\u00e7in sipari\u015f onay\u0131 veya fatura ibraz edilmelidir.<\/p><\/li><\/ul><p data-start=\"598\" data-end=\"632\"><strong data-start=\"598\" data-end=\"630\">\u0130ade Kabul Edilmeyen \u00dcr\u00fcnler<\/strong><\/p><ul data-start=\"633\" data-end=\"857\"><li data-start=\"633\" data-end=\"714\"><p data-start=\"635\" data-end=\"714\">Bornoz, \u00e7ar\u015faf gibi hijyenik \u00fcr\u00fcnlerin ambalaj\u0131 a\u00e7\u0131ld\u0131ysa iade kabul edilmez.<\/p><\/li><li data-start=\"715\" data-end=\"801\"><p data-start=\"717\" data-end=\"801\">Kullan\u0131lm\u0131\u015f veya kullan\u0131c\u0131 hatas\u0131yla hasar g\u00f6rm\u00fc\u015f \u00fcr\u00fcnler iade kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r.<\/p><\/li><li data-start=\"802\" data-end=\"857\"><p data-start=\"804\" data-end=\"857\">Kampanyal\u0131 veya indirimli \u00fcr\u00fcnlerde iade yap\u0131lamaz.<\/p><\/li><\/ul><p data-start=\"859\" data-end=\"1093\"><strong data-start=\"859\" data-end=\"891\">Hasarl\u0131 veya Kusurlu \u00dcr\u00fcnler<\/strong><br data-start=\"891\" data-end=\"894\" \/>\u00dcr\u00fcn size ula\u015ft\u0131\u011f\u0131nda hasarl\u0131 ya da kusurluysa, <strong data-start=\"942\" data-end=\"955\">3 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7erisinde bizimle ileti\u015fime ge\u00e7meniz gerekmektedir. \u00dcr\u00fcn incelendikten sonra, kusur onaylan\u0131rsa ayn\u0131 \u00fcr\u00fcn ile \u00fccretsiz de\u011fi\u015fim sa\u011flan\u0131r.<\/p><p data-start=\"1095\" data-end=\"1118\"><strong data-start=\"1095\" data-end=\"1116\">Geri \u00d6deme S\u00fcreci<\/strong><\/p><ul data-start=\"1119\" data-end=\"1320\"><li data-start=\"1119\" data-end=\"1178\"><p data-start=\"1121\" data-end=\"1178\">\u0130ade edilen \u00fcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra incelenir.<\/p><\/li><li data-start=\"1179\" data-end=\"1277\"><p data-start=\"1181\" data-end=\"1277\">\u0130ade \u015fartlar\u0131na uygunsa, \u00f6deme y\u00f6ntemine ba\u011fl\u0131 olarak <strong data-start=\"1235\" data-end=\"1248\">7 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde geri \u00f6deme yap\u0131l\u0131r.<\/p><\/li><li data-start=\"1278\" data-end=\"1320\"><p data-start=\"1280\" data-end=\"1320\">Banka kaynakl\u0131 gecikmeler ya\u015fanabilir.<\/p><\/li><\/ul><p data-start=\"1322\" data-end=\"1408\"><strong data-start=\"1322\" data-end=\"1346\">\u0130ade G\u00f6nderim Adresi <\/strong><\/p><p data-start=\"1322\" data-end=\"1408\">Zeymer\u00a0<br data-start=\"1363\" data-end=\"1366\" \/><span class=\"elementor-icon-list-text\">Abdurrahmangazi Neighborhood, Sancaktepe Trade Center, Block B, Apartment 40, Sancaktepe, Istanbul<\/span><\/p><p data-start=\"1410\" data-end=\"1530\">\u0130ade kargo \u00fccreti m\u00fc\u015fteriye aittir. \u00dcr\u00fcn kusurlu ya da yanl\u0131\u015f g\u00f6nderilmi\u015fse kargo \u00fccreti firmam\u0131z taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/p><p data-start=\"1532\" data-end=\"1695\"><strong data-start=\"1532\" data-end=\"1554\">De\u011fi\u015fim Politikas\u0131<\/strong><br data-start=\"1554\" data-end=\"1557\" \/>Sadece \u00fcretim hatas\u0131 bulunan \u00fcr\u00fcnlerde, ayn\u0131 model ile de\u011fi\u015fim yap\u0131l\u0131r. Bu t\u00fcr talepleriniz i\u00e7in bizimle ileti\u015fime ge\u00e7meniz gerekmektedir.<\/p><p data-start=\"1697\" data-end=\"1821\"><strong data-start=\"1697\" data-end=\"1709\">Contact<\/strong><br data-start=\"1709\" data-end=\"1712\" \/>\u0130ade ve de\u011fi\u015fim i\u015flemleriyle ilgili t\u00fcm sorular\u0131n\u0131z i\u00e7in bize ula\u015fabilirsiniz:<\/p><p data-start=\"1697\" data-end=\"1821\"><br data-start=\"1790\" data-end=\"1793\" \/><strong data-start=\"1793\" data-end=\"1805\">E-posta:<\/strong> <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1806\" data-end=\"1821\">ismail.ciftcioglu@zeymer.com.tr<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Zeymer olarak m\u00fc\u015fteri memnuniyetine b\u00fcy\u00fck \u00f6nem veriyoruz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnden memnun kalmad\u0131ysan\u0131z, sipari\u015f tarihinden itibaren 14 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz. 14 g\u00fcn\u00fc ge\u00e7en talepler ne yaz\u0131k ki kabul edilemez. \u0130ade \u015eartlar\u0131 \u00dcr\u00fcn kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda ve yeniden sat\u0131labilir durumda olmal\u0131d\u0131r. \u0130ade i\u015flemi i\u00e7in sipari\u015f onay\u0131 veya fatura ibraz edilmelidir. \u0130ade Kabul Edilmeyen \u00dcr\u00fcnler Bornoz, \u00e7ar\u015faf gibi hijyenik \u00fcr\u00fcnlerin ambalaj\u0131 a\u00e7\u0131ld\u0131ysa iade kabul edilmez. Kullan\u0131lm\u0131\u015f veya kullan\u0131c\u0131 hatas\u0131yla hasar g\u00f6rm\u00fc\u015f \u00fcr\u00fcnler iade kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r. Kampanyal\u0131 veya indirimli \u00fcr\u00fcnlerde iade yap\u0131lamaz. Hasarl\u0131 veya Kusurlu \u00dcr\u00fcnler\u00dcr\u00fcn size ula\u015ft\u0131\u011f\u0131nda hasarl\u0131 ya da kusurluysa, 3 i\u015f g\u00fcn\u00fc i\u00e7erisinde bizimle ileti\u015fime ge\u00e7meniz gerekmektedir. \u00dcr\u00fcn incelendikten sonra, kusur onaylan\u0131rsa ayn\u0131 \u00fcr\u00fcn ile \u00fccretsiz de\u011fi\u015fim sa\u011flan\u0131r. Geri \u00d6deme S\u00fcreci \u0130ade edilen \u00fcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra incelenir. \u0130ade \u015fartlar\u0131na uygunsa, \u00f6deme y\u00f6ntemine ba\u011fl\u0131 olarak 7 i\u015f g\u00fcn\u00fc i\u00e7inde geri \u00f6deme yap\u0131l\u0131r. Banka kaynakl\u0131 gecikmeler ya\u015fanabilir. \u0130ade G\u00f6nderim Adresi Zeymer\u00a0Abdurrahmangazi Mah. Sancaktepe Ticaret Merkezi B Blok D 40 Sancaktepe \u0130stanbul \u0130ade kargo \u00fccreti m\u00fc\u015fteriye aittir. \u00dcr\u00fcn kusurlu ya da yanl\u0131\u015f g\u00f6nderilmi\u015fse kargo \u00fccreti firmam\u0131z taraf\u0131ndan kar\u015f\u0131lan\u0131r. De\u011fi\u015fim Politikas\u0131Sadece \u00fcretim hatas\u0131 bulunan \u00fcr\u00fcnlerde, ayn\u0131 model ile de\u011fi\u015fim yap\u0131l\u0131r. Bu t\u00fcr talepleriniz i\u00e7in bizimle ileti\u015fime ge\u00e7meniz gerekmektedir. \u0130leti\u015fim\u0130ade ve de\u011fi\u015fim i\u015flemleriyle ilgili t\u00fcm sorular\u0131n\u0131z i\u00e7in bize ula\u015fabilirsiniz: E-posta: ismail.ciftcioglu@zeymer.com.tr<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_zeymer_en_desc":"<p>At Zeymer we place great importance on customer satisfaction. If you are not satisfied with the product you purchased, you may request a return within <strong>14 days<\/strong> of the order date. Unfortunately, requests made after 14 days cannot be accepted.<\/p>\n<p><strong>Return Conditions<\/strong><\/p>\n<ul>\n<li><p>The product must be unused, in its original packaging and in resalable condition.<\/p><\/li>\n<li><p>The order confirmation or invoice must be presented for the return to be processed.<\/p><\/li>\n<\/ul>\n<p><strong>Products Not Eligible for Return<\/strong><\/p>\n<ul>\n<li><p>Hygienic products such as bathrobes and sheets cannot be returned once the packaging has been opened.<\/p><\/li>\n<li><p>Products that have been used or damaged through user error are outside the scope of returns.<\/p><\/li>\n<li><p>Products bought on promotion or at a discount cannot be returned.<\/p><\/li>\n<\/ul>\n<p><strong>Damaged or Defective Products<\/strong><br \/>\nIf the product arrives damaged or defective, you must contact us within <strong>3 business days<\/strong>. After the product has been inspected and the defect confirmed, it will be exchanged for the same product free of charge.<\/p>\n<p><strong>Refund Process<\/strong><\/p>\n<ul>\n<li><p>The returned product is inspected once it reaches us.<\/p><\/li>\n<li><p>If it meets the return conditions, the refund is issued within <strong>7 business days<\/strong>, depending on the payment method.<\/p><\/li>\n<li><p>Delays caused by banks may occur.<\/p><\/li>\n<\/ul>\n<p><strong>Return Shipping Address<\/strong><\/p>\n<p>Zeymer<br \/>\nAbdurrahmangazi Mah. Sancaktepe Ticaret Merkezi B Blok D 40 Sancaktepe \u0130stanbul<\/p>\n<p>Return shipping costs are borne by the customer. If the product is defective or was sent in error, the shipping cost is covered by our company.<\/p>\n<p><strong>Exchange Policy<\/strong><br \/>\nExchanges are made with the same model only for products with a manufacturing defect. Please contact us for such requests.<\/p>\n<p><strong>Contact<\/strong><br \/>\nYou can reach us with any questions about returns and exchanges:<\/p>\n<p><strong>E-mail:<\/strong> ismail.ciftcioglu@zeymer.com.tr<\/p>","_zeymer_en_name":"","footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Zeymer","author_link":"https:\/\/zeymer.com.tr\/en\/author\/283573pwpadmin\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Zeymer olarak m\u00fc\u015fteri memnuniyetine b\u00fcy\u00fck \u00f6nem veriyoruz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnden memnun kalmad\u0131ysan\u0131z, sipari\u015f tarihinden itibaren 14 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz. 14 g\u00fcn\u00fc ge\u00e7en talepler ne yaz\u0131k ki kabul edilemez. \u0130ade \u015eartlar\u0131 \u00dcr\u00fcn kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda ve yeniden sat\u0131labilir durumda olmal\u0131d\u0131r. \u0130ade i\u015flemi i\u00e7in sipari\u015f onay\u0131 veya fatura ibraz edilmelidir. \u0130ade Kabul Edilmeyen \u00dcr\u00fcnler Bornoz,&hellip;","_links":{"self":[{"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":4,"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":25318,"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/25318"}],"wp:attachment":[{"href":"https:\/\/zeymer.com.tr\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}